Terms & Conditions

Terms & Conditions

Non-refundable Booking Fee

To secure an appointment, a non-refundable booking fee will be required at the time of booking. The amount will depend on the requested treatment. Booking fee’s range from £10.00 This is payable by Bank Transfer.

Cancellation Policy 

We require 24 hours notice of cancellation for all appointments, this is out of courtesy to our therapists and also to allow other clients who are on the cancellation list. Giving notice will help us re-schedule your treatment to a more convenient time.

Failure to give at least 24 hours notice will result in loss of your booking fee.

We understand that things can happen at the last minute and can assure you that we will always be understanding but unfortunately we are not always able to fill the appointment that you cancel or re arrange under the 24 hour notice.

Regrettably, we have had to put these measures in place because of the sheer volume of late cancellations we have had.

Thank you for your co-operation

Looking Glass Beauty